This is one of a series of posts that introduce common information technology management activities to educational leaders. In the vocabulary of IT technicians, imaging refers to the process of creating a file that contains the copy of a computer hard drive, then sending that to the hard drives of other computers. This strategy is Read More
Regardless of the role or she fills, all IT professionals who work in schools should be expected to demonstrate excellent customer service skills. “Customer service” is not a term commonly associated with education professionals, but they are skills needed for those who are providing technology support. Exactly what is meant by customer service also depends, Read More
With the growing importance of accounts and the growing amount of information and communication that occurs on digital networks, password security is becoming very important. In the same way that you would not leave your house keys around for anyone to use your house, you should not leave your password around for anyone to use Read More
Almost all computer systems in the 21st century require a user account. These accounts are used to control which computer resources will be available to the user. This is done to protect the system and the information stored on it. Accounts are typically assigned one of these levels of control: > Administrator accounts have permission Read More
127: Straightening of the S-Curve The s-curve as introduced when describing technology adoption. This curve illustrates the typical trend in technology adoption: slow adoption, followed by rapid adoption, and then a slowing of adoption as a limit is reached. Two trends are differentiating the s-curve describing the evolution of ICT in the 21st century form Read More
120: Red Herrings “Continuous improvement” has been a “thing” for much longer than it has been a “thing.” Leaders and workers, including school leaders and teachers, have spent generations trying to make the systems they use for economic, political, and cultural purposes more efficient and more effective. Today, I spend time with school leaders who Read More
113: What Would Happen If…? The question “what would happen if…?” has focused human inquiry since our species evolved. Those of with a curiosity and the desire to satisfy our curiosity with answers that accurately reflect nature turn to science. Science is based on inquiry that is grounded in observation that is controlled so we Read More
111: Should Educators Judge Initiatives? At several times during my career I have found myself in a rather uncomfortable situation: I was philosophically opposed to initiatives being undertaken by the school leaders. Specific situations I remember include: The decision to replace good middle school practice with a junior high school model; The decision to replace Read More
(Please forgive the male pronouns in this post… the individuals featured in it all identify as male and prefer make pronouns, so I used that convention.) A school leader who is working on his dissertation asked me to give him some feedback on his project. He was defining his research question which focused on Read More
“Data” and “research” have been recurring themes in this blog: The Problem with Data On #Data and the Quality of Data On the Ethics of Data Collection in Education Data versus Evidence This post continues the theme, and is focused on one of the fundamental ideas of those who seek to use “data’ or “evidence” Read More